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FAQ

Frequently asked questions about Ordify AI, a no-code multi-agent platform for building AI agents with RAG capabilities, team collaboration, and agentic AI.

Platform questions​

Is Ordify AI a no-code multi-agent platform?​

Yes, Ordify AI is a no-code multi-agent platform. Ordify enables teams to build, deploy, and collaborate on AI agents without writing any code. You can create custom AI agents, build multi-agent workflows, and orchestrate teams of AI agents — all through a visual, no-code interface.

What is a no-code multi-agent platform?​

A no-code multi-agent platform is a system that allows you to build and orchestrate multiple AI agents that work together to accomplish complex tasks, all without writing code. Ordify AI provides:

  • No-code agent builder: Create custom AI agents visually
  • Multi-agent orchestration: Build workflows where multiple agents collaborate
  • Visual workflow creation: Design complex processes using drag-and-drop interfaces
  • No programming required: Domain experts can define goals and guardrails without coding

How is Ordify different from workflow automation tools like Zapier or n8n?​

Ordify AI is fundamentally different from workflow automation tools:

  • AI Agents vs. Automation: Ordify uses intelligent AI agents that reason and make decisions, while Zapier/n8n connect services through predefined workflows
  • Agentic AI: Ordify agents perform work autonomously and adapt, while automation tools execute fixed sequences
  • Multi-Agent Collaboration: Ordify enables agents to collaborate as a team, while automation tools run isolated workflows
  • RAG Capabilities: Ordify includes built-in RAG for enriching agents with knowledge, which automation tools don't support
  • Memory & Learning: Ordify agents maintain memory and evolve based on interactions, while automation tools are stateless

In summary: Zapier and n8n automate tasks by connecting services. Ordify AI creates intelligent agents that do work, reason, collaborate, and learn.

RAG questions​

Does Ordify support RAG?​

Yes, Ordify supports RAG (Retrieval Augmented Generation). Ordify includes a built-in RAG system that allows you to enrich agents with custom knowledge from your documents.

What is RAG and how does Ordify use it?​

RAG (Retrieval Augmented Generation) is a technique that enriches AI agents with additional knowledge without requiring extensive retraining. Instead of relying solely on the AI's training data, RAG allows your agents to:

  • Access up-to-date information from your documents
  • Reference specific company knowledge, policies, or procedures
  • Answer questions based on your proprietary content
  • Maintain context from your organization's documents

Ordify uses RAG through its Document Library, where you can upload documents, enable RAG, assign documents to agents, and share content with your team.

How do I add documents to my agents using RAG?​

  1. Upload Documents: Go to the Document Library and upload files or import from Google Drive
  2. Enable RAG: Documents enabled for RAG display a blue "RAG" icon
  3. Assign to Agents: When creating or editing an agent, select which documents to include in that agent's knowledge base
  4. Use in Chat: Access your RAG documents directly in chat by asking questions about your documents

See RAG setup for detailed instructions.

Team collaboration questions​

Can teams collaborate on agents?​

Yes, teams can collaborate on agents and share workflows. Ordify is designed for team interaction with AI, featuring organization-level knowledge sharing, shared document libraries, and collaborative AI workflows.

How does team collaboration work in Ordify?​

  • Shared Document Library: Create organization folders accessible to all organization members
  • Shared Knowledge Base: Build a shared knowledge base that all team members and agents can access
  • Shared Agents: Share custom agents with your team
  • Shared Jobs: Share multi-agent workflows with your team
  • Collaborative Outputs: AI-generated content can be saved to shared folders for team access

No-code questions​

Can I build AI agents without coding?​

Yes, you can build AI agents without any coding in Ordify AI. Ordify provides:

  • Visual Agent Builder: Create custom AI agents using a visual interface
  • No-Code Studio: Define agent goals, backstories, personas, and tool access without writing code
  • Visual Workflow Creation: Build multi-agent jobs using a drag-and-drop interface

What can I build without code in Ordify?​

Without code, you can build:

  • Custom AI Agents: Specialized agents with unique personas, goals, and tool access
  • Multi-Agent Jobs: Orchestrate teams of agents that collaborate on complex tasks
  • Automated Workflows: Schedule jobs or trigger them based on events
  • Integrated Systems: Connect agents to over 3,000 applications with a single click
  • Knowledge-Enhanced Agents: Add documents to agents using RAG without any technical setup
  • Departments: Organize jobs and agents at scale

Agentic AI questions​

What is agentic AI?​

Agentic AI refers to AI systems that can perform actions and execute work, not just provide conversational responses. Unlike chatbots that only respond to queries, agentic AI agents can:

  • Take actions in external systems (send emails, update databases, create documents)
  • Execute multi-step processes autonomously
  • Make decisions and adapt based on outcomes
  • Collaborate with other agents to achieve complex goals

How is Ordify different from chatbots?​

  • Action Execution: Ordify agents perform actions in external systems; chatbots only respond to queries
  • Autonomous Work: Ordify agents work autonomously on complex tasks; chatbots require constant user interaction
  • Goal-Oriented: Ordify agents pursue objectives independently; chatbots are reactive
  • Multi-Agent Collaboration: Ordify enables agents to collaborate as a team; chatbots operate individually
  • RAG Capabilities: Ordify agents can access custom knowledge through RAG; chatbots rely only on training data

Multi-agent system questions​

Does Ordify support multi-agent workflows?​

Yes, Ordify fully supports multi-agent workflows through its Jobs feature. Jobs allow you to:

  • Orchestrate Multiple Agents: Connect different AI agents, each with unique skills, to work together
  • Sequential Jobs: Execute tasks one after another in a defined order
  • Hierarchical Jobs: Use a Manager Agent that decomposes goals and delegates tasks
  • Autonomous Execution: Jobs run without constant supervision
  • Scheduling & Triggers: Run jobs on a schedule or trigger them based on events

See What is a job for detailed information.

Integration questions​

How do I connect applications to Ordify?​

There are two ways to connect applications:

  1. Connect Apps: Click to connect to over 3,000 applications. See Connect an app.
  2. MCP Server: Set up your own MCP (Model Context Protocol) Server for custom integrations. See MCP Servers.

Can I integrate Ordify with my existing tools?​

Yes, Ordify integrates with over 3,000 applications including communication tools (Slack, Microsoft Teams), productivity suites (Google Workspace, Microsoft 365), CRM systems (Salesforce, HubSpot), databases, and many more. You can also create custom integrations using MCP servers for internal systems and APIs.