Ordify AI Privacy Policy
1. Introduction
Welcome to Ordify AI ("we," "our," or "us"). At Ordify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence services, visit our website, or interact with our applications. By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, and login credentials.
- Profile Information: Professional background, preferences, and settings.
- Payment Information: Billing address, payment method details (we do not store complete credit card information).
- Communication Data: Information shared when you contact us, including support requests and feedback.
We collect information about how you use and interact with our services:
- AI Interactions: Input prompts, queries, and content you provide to our AI systems.
- Output Data: Responses, results, and content generated by our AI systems.
- Usage Patterns: Features used, duration of sessions, frequency of use.
- Technical Data: Device information, IP address, browser type, operating system, and performance data.
3. How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Our Services: Delivering AI functionalities, enhancing performance, and developing new features.
- Personalizing User Experience: Tailoring recommendations and customizing interactions.
- Training and Development: Improving AI models and algorithms.
- Account Management: Creating and maintaining your account, processing payments, and providing customer support.
- Communications: Sending service updates, security alerts, and administrative messages.
- Marketing: Sending promotional communications (with your consent where required by law).
- Legal Compliance: Complying with applicable laws, regulations, and legal processes.
- Security and Fraud Prevention: Protecting our services and users from fraudulent, unauthorized, or illegal activity.
4. Data Sharing and Disclosure
We may share your information with:
- Third-party vendors who perform services on our behalf, such as cloud hosting, data analytics, payment processing, and customer support.
- Organizations we collaborate with to offer joint services, promotions, or products.
- When required by law, regulation, legal process, or governmental request.
- In connection with a merger, acquisition, reorganization, or sale of assets.
- With third parties when you have provided your consent to do so.
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child without parental consent, we will promptly delete such information.
7. International Data Transfers
We may transfer your personal information to countries other than your country of residence. When we do so, we implement appropriate safeguards to ensure that your information receives adequate protection.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such notice constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: privacy@ordify.ai
10. Additional Information for Specific Jurisdictions
10.1 California Residents
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. For more information about these rights and how to exercise them, please see our California Privacy Notice.
10.2 European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, additional rights and protections apply under the General Data Protection Regulation (GDPR) and similar laws.
Legal Basis for Processing: We process your personal information based on one or more of the following legal grounds:
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
- Your consent
Data Protection Authority: You have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information violates applicable law.
Data Protection Officer: You can contact our Data Protection Officer at dpo@ordify.ai.
10.3 AI-Specific Privacy Considerations
AI Training Data: We may use de-identified data derived from your interactions with our AI systems to improve our algorithms and machine learning models. We implement technical and organizational measures to minimize privacy risks associated with this process.
Automated Decision-Making: Some of our services involve automated decision-making. You have the right to request human intervention, express your point of view, and contest decisions made solely by automated means that produce legal or similarly significant effects.